Accessibility Testing
Accessibility Testing ensures that individuals with disabilities can fully use your fintech platform. With the European Accessibility Act (EAA) and ADA compliance deadlines approaching (2026-2027 in the U.S.), it is more critical than ever to make financial services inclusive.
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Pros: Expands market reach to users with visual, hearing, or motor impairments; meets forthcoming regulatory requirements; enhances overall UX for all users.
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Cons: Requires specialized testing tools (e.g., WAVE, Axe DevTools), diverse assistive technology setups, and continual reevaluation of changing guidelines (e.g., WCAG updates).
Example: A fintech company is developing a new mobile banking app. To meet EAA and ADA requirements, the quality assurance team performs Accessibility Testing on the app's login page. They would:
- Test the app with a screen reader to verify that every button, link, and form field is correctly announced and understandable for users with visual impairments.
- Check for keyboard-only navigation to ensure that users who cannot use a mouse can fully operate the app.
- Verify that all text has a high enough color contrast to be easily read by users with low vision.
This process ensures that the platform is not only functional but also usable for all potential customers.