UX Testing (User Experience Testing)

UX Testing is a quality assurance process that evaluates the overall user experience of a software application. Its focus is broader than UI testing, examining how a user interacts with the entire system and whether the user journey is logical, intuitive, and efficient. The goal of UX testing is to identify any friction points or usability issues that might frustrate a user or prevent them from completing a task. It answers the question, "Is this application easy and enjoyable to use?"

Example: A software team is developing a new mobile application. During UX testing, they observe how a small group of users attempts to sign up for an account. They might find that a user is confused by the order of the fields on the sign-up page or that the password recovery process is too long. The testers would identify these pain points and provide feedback to the development team, recommending changes to the workflow. This ensures that the entire login and sign-up experience is as frustration-free and seamless as possible for the end-user.